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CUSTOMER CARE

I’m a customer care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.

WHOLESALE INQUIRIES

Use the contact form to reach out directly with any wholesale questions. Our products page provides examples of wholesale packages we offer as standard. If you become a site member, and contact us, we are able to upgrade your membership to premium to use for wholesale purposes. An account rep will be assigned to handle your orders.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

PRIVACY & SAFETY

At Verified Grading, we value and respect your privacy. This Online Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, mobile applications, and other online services (collectively referred to as "Services"). Please read this policy carefully to understand our practices regarding your personal data and how we handle it.

Information We Collect:

We may collect various types of information from you, including:

  • Personal Information: This includes information that can identify you, such as your name, email address, contact number, and any other information you provide voluntarily.

  • Usage Information: We may collect non-personal information about your interactions with our Services, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us analyze trends, administer the Services, and improve user experience.

  • Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your usage patterns and preferences. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

We use the information we collect for various purposes, including:

  • Providing and Personalizing the Services: We use your information to deliver and improve our Services, customize your experience, and respond to your inquiries.

  • Communication: We may use your contact details to send you important updates, newsletters, promotional materials, and other relevant information. You can opt-out of receiving such communications at any time.

  • Analytics and Improvements: We analyze usage data to better understand how our Services are used, identify trends, and enhance their functionality.

Information Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in operating our Services, conducting business activities, or delivering content and services on our behalf. These third parties are bound by confidentiality agreements and are only authorized to use your information as necessary to provide the requested services.

Additionally, we may disclose your information if required by law or to protect our rights, safety, or the rights and safety of others.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy:

Our Services are not intended for individuals under the age of [13/16/18]. We do not knowingly collect personal information from children without appropriate parental consent. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete the data.

Your Rights and Choices:

You have the right to access, update, correct, or delete your personal information. You can exercise these rights by contacting us directly. However, please note that certain information may be retained for legal or legitimate business purposes.

Links to Third-Party Websites:

Our Services may contain links to third-party websites. We do not endorse or assume any responsibility for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the revised policy on our website or through other appropriate means. We encourage you to review this policy regularly.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [contact email/address/phone number].

By using our Services, you signify your consent to the terms of this Privacy Policy.

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